Shipping Policy

Important context - Focused summary: gocontigo serves the United States only and does not charge customers for standard shipping on US orders.

Taxes

Service commitment - Straightforward process: The checkout collects taxes only as required under applicable law.

Address corrections and cancellation

Service note - Customer-ready support: Address and cancellation requests must reach customer service before carrier handoff; later requests are governed by the Refund Policy.

Processing and transportation estimates

Direct guidance - Responsive expectation: The fulfillment team normally needs 1-2 business days before dispatch; transportation then generally takes 4-6 business days.

Shipment tracking

Practical detail - Operational procedure: Tracking details are issued for every shipped order when carrier acceptance is recorded.

Merchant identity and contact details

What to expect - Current response: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopairie.shop

Phone: 270-832-8232

Physical and return address: 3340 S Parnell Ave, Chicago, Illinois, 60616, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Daily order timing for free US delivery

How this rule works - Responsive application: All US orders qualify for free standard shipping regardless of value. The store cutoff is 5:00 PM (America/Los_Angeles), followed by 1-2 business days of processing and then an estimated 4-6 business days with the carrier.