Terms of Service

Relevant standard - Current framework: By browsing or purchasing from the US storefront of gocontigo, a customer agrees to these Terms of Service and the policies linked in the footer.

Liability and mandatory rights

Store practice - Direct expectation: We do not exclude obligations that law makes non-waivable. Otherwise, recoverable loss is limited as permitted to direct transactional harm.

Cancellation and return remedies

Working rule - Measured rule: The Refund Policy controls returns and exchanges after shipment, while an unshipped order may still be canceled on request.

USD pricing, shipping, and taxes

Service note - Support-oriented protection: USD is the store's settlement currency. Applicable taxes can be added, but standard delivery to a US address carries no shipping fee.

Order review and acceptance

Customer outcome - Careful requirement: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

Acceptable website use

Relevant standard - Current review: The website may not be used to violate law, compromise systems, access restricted areas, or misuse intellectual property.

Product information and safe use

Store process - Service-led requirement: The storefront provides information about Contigo drinkware and accessories in good faith. Customers should rely on item-specific instructions for materials, care, permitted use, and safety.

Business and support information

Customer standard - Structured clarification: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigopairie.shop

Phone: 270-832-8232

Physical and return address: 3340 S Parnell Ave, Chicago, Illinois, 60616, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).